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Consumers Want Control Over Marketing Messages: Twilio Study

Hi folks, it’s Jamie, Senior Intern at the CDP Institute’s Department of the Obvious. I didn’t understand the boss’s message asking me to write today’s newsletter – something about a moose – but I’m always happy to help. Let’s start with a salute to my counterparts at Twilio, who found that 94% of consumers are sometimes annoyed by marketing communications. That’s world-class obviousness. There was less obvious stuff about preferred channels and such, but I ignored it.

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InfoSum Launches Privacy-Safe Audience Analysis Platform

November 8, 2019

Targeting on demographics and location both raise privacy concerns, at least for some people. InfoSum has just launched a privacy-safe planning tool that lets marketers match their own data against media audiences without exposing personal identities. Everybody wins: marketers can find which audiences best fit their needs; publishers can sell more advertising; and consumers run less risk of having personal data exposed.

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CIAM Vendor Ping Identity Bought for $2.8 Billion by Private Investors

August 5, 2022

CIAM (Customer Identity and Access Management) was once largely about managing employee access to company systems, but it’s increasingly applied to consumer log-ins and identities as well.  This creates an overlap with the identity management systems more traditionally used for customer data.  The expanded market helps to explain why private investor Thoma Bravo just paid $2.8 billion for CIAM vendor Ping Identity, a 60% premium of its most recent stock price and just under 10x revenue.

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