If you suspected that last item came from Jamie, our faithful Department of the Obvious Intern, you’re right. He’s paired it with a study from appliance maker Whirlpool Corporation that discovered most consumers want to spend less time on cooking and laundry and like to save money. They surveyed 2,000 consumers in four global regions to find this out. Jamie is enthralled.
It’s another brutally slow news day, so I’m reduced to reporting that Mapp, the private equity-owned mashup of Blue Hornet email and several marketing products once owned by Teradata, has rebranded itself by calling marketers “sheep”. So clever. Mapp says it’s a “native CDP”, which seems to mean it has a unified customer database. It’s not clear that Mapp also meets the CDP requirement of easily sharing data with external products.
And we have cross-channel attribution: Cuebiq, which collects location data about individuals, has partnered with TV viewing data collectors Inscape and Gracenote to correlate TV consumption with retail foot traffic. This once would have seemed amazing but now such services are commonplace. No doubt they differ ways too subtle for most of us to grasp.
Here’s a new buzzword for your Bingo card: “agentic AI”, which describes systems that act by themselves rather than in response to a prompt. Salesforce was all over the concept last week, announcing its Agentforce collection. According to the company, it replaces the “now-outdated copilots and chatbots” with agents “operating autonomously, retrieving the right data on demand, building action plans for any task, and executing these plans without requiring human intervention.”