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Convergint buys Sydney-based Peace of Mind Technology

The acquisition of Peace of Mind Technology (POMT) marks Convergint’s entry into the Australian audio-visual market and expands its service capabilities in the market. With POMT, Convergint adds capability to integrate security, AV, and workplace technologies.

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Twilio Launches Event-Triggered Journeys

July 16, 2025

Customer engagement platform Twilio has announced new platform capabilities, including the general availability of Twilio Segment’s Event-Triggered Journeys, supporting personalization based on customer intent signals in real time. In addition, Data Residency (EU) will ensure that email sending and event data are managed within the EU region, both for compliancy and customer trust. WhatsApp Business Calling will enable conversations with customers in another important channel using Twilio’s Programmable Voice Platform.

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