Cost Pressures Are Slowing Data Unification: CDP Institute Member Survey

Tighter budgets are slowing progress towards data unification and leading to poor vendor selection decisions, according to the CDP Institute’s latest member survey. The share of respondents reporting a CDP or other type of unified customer database fell compared with previous surveys, the first time that ever happened. More companies are prioritizing cost over features in their vendor selection projects, even though companies that select based on cost show less satisfaction with their martech results.

This comes following a one-third increase in in-store crime and verbal abuse of staff and is part of a large £44 million (~ $55.6 million) security investment by the company in a range of security technologies and protocols.

CDPI Privacy Newsletter

A consortium of major European telcos has launched a consent-based digital identity service that will let consumers decide which companies can see their data. The new joint venture, named Utiq, includes Deutsche Telekom, Orange, Telefónica and Vodafone and has been pre-cleared by the European Commission. CDP vendor Teavaro will provide technology and service delivery.

CDPI Newsletter

AI-edited content is less concerning than AI-generated content — that’s the takeaway from Meta’s adjustment to its AI labeling on Facebook and other platforms. The “AI info” label will continue to appear on AI-generated content. Where content has only been modified or edited using AI, the label will appear more demurely in the post’s menu.

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Cost Pressures Are Slowing Data Unification: CDP Institute Member Survey

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