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crystal.io Offers Advice Based on LinkedIn Data Feed

DataSift also assembles data about people, in its case taking feeds from social media sites. Some is anonymized and some is linked to individuals, depending on what the site owner allows. DataSift just set up a feed of anonymized LinkedIn data to crystal.io, an artificial intelligence-powered “virtual advisor” promises insightful answers to marketers’ questions. To be clear (get it?), crystal.io works only with aggregated data, so it can’t tell you what Dad wants for Father’s Day.

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Couchbase Offers “Engagement Database” Tailored for Customer Data

May 25, 2017

Here’s a sign that customer data is increasingly important: open source database vendor Couchbase has introduced a “engagement database” that is says is new class of system, distinct from transactional and analytical databases. It’s optimized for real time interactions at scale, with key features including in-memory data, full text search, and mobile deployment. They’ve written a helpful white paper explaining the details.

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Twilio Announces Unified Profiles Powered by Segment

March 28, 2024

Twilio has announced two innovations within Twilio Flex, its digital engagement platform. The first, Unified Profiles, will be powered by Segment and allow businesses to collect and activate real-time consented data. This is the first of three launches set for 2024 that will embed Segment in Twilio Communication products. The second innovation is Agent Copilot which will allow users to deploy AI across this data to boost productivity.

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