Customer Acquisition Remains Priority for over 50% of B2C Marketers: Moengage
Fifty-seven percent of B2C marketers say finding new customers is their key priority for 2024, with 44.9% prioritizing engagement and loyalty, based on a survey sample of more than 700. In good news for the B2C martech space, around 65% said they intended to increase their technology investments this year, primarily to improve the customer experience. The biggest factor in building a successful cross-channel strategy was identified as leveraging customer data analytics for targeted marketing decisions.