Data Visualization Vendor Domo Raises Another $100 Million

Cloud-based data visualization vendor Domo has closed a $100 million funding round, making its total almost $700 million. Domo has prebuilt connectors for more than 400 applications and provides basic functions to clean, transform, and combine the data it ingests. Options are available for private clouds, on-premise storage, or federated access (i.e., reading data without importing it). Users can attach visualization apps to the data Domo assembles, but Domo does not provide direct access in the way of a Customer Data Platform. In case you were wondering.

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Manthan Updates Its Customer Data Platform for Retailers

May 2, 2017

Manthan calls itself a retail analytics firm but actually does much more: it assembles unified customer data, creates predictive models, and executes targeted campaigns. They also offer analytics for merchandising, supplier collaboration, store operations, financial management and human resources. Manthan has just upgraded their Customer360 customer analytics solution, which they (accurately) describe as a customer data platform. Oh, they separately announced a voice-based conversational interface for business analytics. AI-powered, of course.

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Moveable Ink Adds Open-Time Inventory Updates to Emails

April 28, 2017

Moveable Ink has added a service to display live prices and inventory information within emails, using data read from client systems when the email is opened. This requires direct integration with back-end systems holding the information. It’s especially relevant for industries with constantly changing prices and availability such as airlines, hotels, and entertainment events. Oh, and retail.

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Salesforce Buys for Automated Customer Service

September 22, 2023

Salesforce is buying, which builds low-code, AI-powered e-commerce customer service agents.  You might have thought Salesforce could already do that, but presumably Airkit does it better.  It doesn’t hurt that the company founders sold a previous business to Salesforce, the company was partly funded by Salesforce Ventures, and the product is already listed on AppExchange.  Price was not announced.

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