Dialogic Solution Enables Banks to Remotely Verify Identities

This item is a bit meta: it’s about verifying your verification. Video archiving software from Dialogic is being used to capture identity verification interactions on mobile devices. Inability to record the interactions had prevented banks from signing up customers without a face-to-face meeting. The technology may not seem very special but the option to open new accounts remotely is a big deal – and the sort of thing that consumers quickly insist you offer to earn their business.