It’s tough to top this Tricentis report that software testing slows down delivery but improves quality. But never underestimate the pros at Forrester Consulting: when Emplify hired them to research social commerce, they discovered its main goal is to generate revenue. Not only that, but social commerce is growing quickly. My hat is off.

I had to arm wrestle our privacy newsletter editor for this Acquia survey, but fortunately I outweigh her and she’s ticklish.  It was worth trouble because there’s lots of interesting info here.  Highlights: 87% of marketers think their organization is fully prepared for the end of third-party cookies; 55% had adopted a digital experience platform and 50% have added a CDP;  82% think their customers have more trust in  their company’s use of personal data than last year; but 40% of global consumers seem to disagree.

It’s tough to get brand safety right, but the industry keeps trying.  IPG Mediabrands announced a new set of tools to find and block inappropriate ad placements, while IAS expanded its suitability measurements to include standards from the Global Alliance for Responsible Media (GARM).  Meanwhile, DoubleVerify admitted a mistake made brand safety on X/Twitter look worse than it really was in October 2023 and March 2024.