It’s tough to top this Tricentis report that software testing slows down delivery but improves quality. But never underestimate the pros at Forrester Consulting: when Emplify hired them to research social commerce, they discovered its main goal is to generate revenue. Not only that, but social commerce is growing quickly. My hat is off.

I had to arm wrestle our privacy newsletter editor for this Acquia survey, but fortunately I outweigh her and she’s ticklish.  It was worth trouble because there’s lots of interesting info here.  Highlights: 87% of marketers think their organization is fully prepared for the end of third-party cookies; 55% had adopted a digital experience platform and 50% have added a CDP;  82% think their customers have more trust in  their company’s use of personal data than last year; but 40% of global consumers seem to disagree.

There’s probably no limit to Amazon’s greed – because capitalism – but there are constraints as governments regulate BigTech more aggressively and, just maybe, the free market works its wonders. Amazon cited “seller sentiment related to the fee” in its statement pulling back from its planned 2% fee on sellers who don’t use its Prime fulfillment services.  But looming antitrust cases likely had something to do with it.