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Digital Transformation Projects Run Late and Your Boss Has No Clue: Cyara Survey

Let’s finish with this Cyara survey, which found that most digital transformation initiatives run behind schedule, many have no clear owner and most senior managers overstate success.  To quote directly, “90% of business owners and 75% of managing directors vs. 38% of department heads and 35% at the manager level [are] describing their digital transformation initiatives as ‘very successful.’”  Want more?  They say it’s a bad idea to run the project without involving the IT department.

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Most Marketers Think They’re Fully Prepared for Cookieless Future

November 2, 2021

I had to arm wrestle our privacy newsletter editor for this Acquia survey, but fortunately I outweigh her and she’s ticklish.  It was worth trouble because there’s lots of interesting info here.  Highlights: 87% of marketers think their organization is fully prepared for the end of third-party cookies; 55% had adopted a digital experience platform and 50% have added a CDP;  82% think their customers have more trust in  their company’s use of personal data than last year; but 40% of global consumers seem to disagree.

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Customer Data Platform Industry Adds New Vendors: CDP Institute Report

July 12, 2024

Software vendors continued to add Customer Data Platform (CDP) capabilities to existing systems in the first half of 2024, according to the CDP Institute’s latest Industry Update report.  Nearly all of the dozen companies appearing in the report for the first time started as marketing or messaging applications and added CDP capabilities after they were built.  These firms accounted for most of the industry growth during the report period.

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