And since we’re talking about alliances, let’s note that Dun & Bradstreet announced its company data will now be available to Salesforce.com users via a Lightning Data app on the AppExchange. Users get real time data cleansing and enrichment. To put things in perspective, there are five other Lightning Data integrations including DataFox, HGData, Clearbit, Bombora, and MCH healthcare data.
I’m not sure launching an artificial intelligence-based service counts as news. But Salesforce’s Dreamforce conference kicks off today so I’ll mention that they’ve announced “myEinstein” AI services that let non-developers create predictive models and chatbots. General release is due next summer. I’ll let you decide whether it’s a good idea for thousands (millions?) of Salesforce users to deploy automated systems with little oversight. But I’m certain that Salesforce’s apparent decision to refer to all its users as “Trailblazers” is just plain silly.
Of course, few pieces of research are more fascinating than what your competitors are up to. Market intelligence aggregator Crayon scans the Web for news, marketing campaigns, Web site changes, customer reviews and support requests, and such, and then shares the bits that seem important. They’ve just launched a free tool that gives daily digests of competitors’ marketing efforts.
Amperity has launched its Customer Data Cloud, a solution designed to support the transformation of raw data in a warehouse or lake into usable business assets. New capabilities include real-time reaction to streaming customer data and no-copy access to customer data in Snowflake and AWS.