Egyptian startup Tactful AI, which provides a cutting-edge intelligent customer experience platform, has been acquired by Dstny, a Belgium-based business communications company. Tactful is a unified customer experience platform that provides businesses with a single dashboard through which to manage, engage, augment, and understand customers’ journeys across various touch points.
South African startup Nooksy is connecting far-away family members with children through Storytime and has also built the world’s first “impact” literature children’s library. The startup has developed a mobile app that facilitates video calls between children and, say, far-away grandparents, and allows them to select a book to read in an online reading room.
Constant Ventures, a part of the Constant Group, is raising a US$100 million venture capital fund to invest across a range of technology startups in West Africa.
GrowthLoop will use TransUnion identity data to improve U.S. consumer match rates on client files sent to advertising media such as Facebook and Google Ads. The data should also help clients to find matches among records within their files, building more accurate customer profiles. GrowthLoop calls itself a “composable CDP”, meaning it works with data assembled in external data warehouses.