Luxury developer Emaar Misr, a subsidiary of the UAE’s Emaar Properties, is driving digital innovation with AI-enabled smart city solutions at Marassi, a 6.5 million sqm luxury development on Egypt’s north coast, thanks to a collaboration with Salesforce, the global leader in customer relationship management (CRM).
South African fintech startup FinMeUp has partnered with consulting firm Decusatio Human Capital Solutions to launch a digital financial consumer education solution that allows organizations of different sizes to onboard staff and beneficiaries as part of their B-BBEE and human capital development strategies to improve financial literacy.
Amazon India has signed a Memorandum of Understanding (MoU) with the All India Council for Technical Education (AICTE) to extend its initiative, Amazon WoW (Women of the World). This programme is designed to empower and equip women students enrolled in engineering colleges across India with essential skills to thrive in the technology industry.
Twilio is adding ‘contextual awareness’ to its Segment CDP, which in plainer English means data stored in Segment will be available when creating event-triggered, real-time messages. This and a redesigned journey architecture are part of Twilio’s “next generation” customer engagement platform, which also includes natural voice AI agents, voice and text analytics, and RCS and WhatsApp messaging. Twilio separately announced a multi-year partnership with Microsoft to speed the adoption of conversational AI for customer engagement.