Here’s an impressively detailed study from Litmus on market share of email service providers, broken out by region, industry, company size, and more. Spoiler alert: there are some segments that Salesforce doesn’t dominate.
Open source Web site vendor Acquia has purchased Mautic, an open source marketing automation platform. The company says the merger will create the first-ever “open marketing cloud”, something you might not have known you wanted. Mautic, launched in 2014, claims over 250,000 users.
Bonobo is a conversational AI start-up that extracts customer insights from email, chat, video, and other interactions. No one has claimed they’re a CDP. But they did just get bought by Salesforce in a deal that one source valued at $50 million for the 20 person company.
GrowthLoop will use TransUnion identity data to improve U.S. consumer match rates on client files sent to advertising media such as Facebook and Google Ads. The data should also help clients to find matches among records within their files, building more accurate customer profiles. GrowthLoop calls itself a “composable CDP”, meaning it works with data assembled in external data warehouses.