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EU Court Rejects Privacy Shield for U.S.-Based Data Processing

The European Union’s highest court has invalidated the Privacy Shield agreement that lets U.S. companies freely import data on European citizens. (Here’s the press release.) It’s a big deal but transfers are still allowed when the partners sign contracts that protect data from misuse. It’s almost as if the Europeans have decided the U.S. government can’t be trusted.

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Fanatical Labs Offers No-Code Single Customer View

July 20, 2020

Did you know it’s Hard to Believe Promises Day? I just made that up but let’s go with it. We’ll start with Fanatical Labs (great name) which offers a “no-code integration platform that delivers a true single customer view”. The product is Glances and its “helpful persona” is Glancey (not so great name). Unlike a true CDP, Glances accesses data in its original source system rather than loading into a separate database. I’ll point out that many have tried this approach and decided to create a separate database after all.

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Salesforce Launches Industry-Specific AI Capabilities

September 10, 2024

Salesforce’s Dreamforce mega-conference is next week and the company’s publicity elves are already working overtime.  In the first of what are sure to be daily announcements this week, the company announced 100+ industry-specific prompts, data models, and AI capabilities across its fifteen industry clouds.  It also launched an AI Use Case Library to house its industry-specific AI offerings.

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