The European Union Parliament and Council last week reached agreement on a comprehensive set of rules for AI development. The rules ban several applications, such as scraping of facial images from public sources, and impose obligations on developers of high-risk systems. Formal votes are still required in both Parliament and Council for the rules to become law.
The EU Court of Justice was especially feisty last week, issuing several rules that put new constraints on credit agencies. Most significantly, the Court determined that calculated credit scores are automated decision making, which GDPR prohibits without user consent. The Court also limited data retention and gave national courts the right to review decisions by national data protection authorities, which have often been notably lax in their enforcement efforts.
Customer engagement platform Twilio has integrated with OpenAI’s Realtime API to enable Twilio customers and developers to build AI-powered conversational apps. The integration will support the creation of speech-to-speech voice conversations featuring AI agents. This is an expansion of existing Twilio/OpenAI integrations.