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Exotel and Ameyo Announce Merger to Form the Largest Customer Engagement Cloud Platform

Exotel, Asia’s largest cloud communication platform (headquartered in India), and Ameyo, Asia’s largest contact center platform, announced a merger. The merger creates the largest customer engagement cloud platform in the emerging markets, with a presence in 60 countries and an ARR of 40 million USD. Over 500 of the largest enterprises in India use either Ameyo or Exotel.

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SALESmanago LLC & Aghreni Technologies, India Announce Partnership to Offer Customer Data and Experience Platform

July 8, 2021

SALESmanago, a leading Customer Data and Experience Platform (CDXP) provider in Europe & USA and Aghreni Technologies Pvt Ltd, headquartered in India (Owner of the popular brand ‘Kenscio’) announced a partnership to promote SALESmanago’ s bestselling AI-drivenCustomer 360° Platform for Global customers and in particular to Indian enterprises.

CDPI Emerging Markets
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Comscore Launches Plan Metrix Multi-Platform in India

July 8, 2021

Plan Metrix reports more than 300 different attributes in India across a range of lifestyles, interests, and activities, including automotive, beauty, electronics/computers, financial, food & beverage, health, home & living, retail & apparel, sports & leisure, travel and more. Marketers can generate stronger multi-platform media plans, identify advanced audience segments, and reach consumers across different platforms to achieve better ROI.

CDPI Emerging Markets
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Grammarly Raises $200 Million to Help People Write Better

November 24, 2021

If robots wrote the news, would they write about other robots?  I ask because there’s been a suspicious burst of items about AI-powered writing tools, just when live journalists might have set things on autopilot so they could sneak out early for the holiday.  Top of the list: writing-suggestion platform Grammarly just raised $200 million at a $13 billion valuation, doubling total funding to $400 million.

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