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Fanatical Labs Offers No-Code Single Customer View

Did you know it’s Hard to Believe Promises Day? I just made that up but let’s go with it. We’ll start with Fanatical Labs (great name) which offers a “no-code integration platform that delivers a true single customer view”. The product is Glances and its “helpful persona” is Glancey (not so great name). Unlike a true CDP, Glances accesses data in its original source system rather than loading into a separate database. I’ll point out that many have tried this approach and decided to create a separate database after all.

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Marketing Suite Insider Raises $32 Million to Enter U.S. Market

July 21, 2020

Singapore-based Insider assembles customer data from all sources, creates AI-based audience segments and personalized messages, and pushes the results to Web sites, apps, email, messaging, and ad channels. We don’t know if they’re a CDP because they might not make their data available to other systems. We do know they just raised a $32 million Series C which they’ll use to enter the U.S. market.

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Lemnisk Adds Probabilistic Matching and AI-Based Product Recommendations

July 17, 2020

Also in CDP land: Lemnisk has added probabilistic identity stitching, AI-based product recommendations, and expanded app personalization. They’ve also built ecommerce and retail features to help move beyond their original base in financial services. They don’t claim to break new ground here but it’s always interesting to see what vendors are adding, presumably in response to client demand.

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Google Kills FLoC, Runs Out of Bird Metaphors, Offers Topics API

January 26, 2022

Google has given up on its FLoC cookie-less targeting initiative, which faced insurmountable privacy objections. The replacement, which mercifully does not reference anything bird-related, is Topics API, which will offer three recent interests for each individual based on sites they have recently visited.  The loss in targeting and tracking power is so huge that you wonder if Google is purposely showing what tighter privacy is costing the industry. Or maybe they’re just kneecapping competitors.

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