Firefox Blocks Redirect Trackers and Google Analytics Adds Privacy Options

I could fill three newsletters with what’s in the queue today. We’ll start with last week’s announcement that the latest version of Firefox will delete redirect tracking cookies after 24 hours. Redirect cookies are a clever way to skirt rules against third party trackers. And while we’re reporting old news, you may have missed this item in our new privacy newsletter, reporting that Google Analytics settings give marketers more control over data collection. Worth knowing.

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August 11, 2020

A new KPMG survey indicates Americans are increasingly concerned about personal data. COVID-19 has increased public awareness of data collection. And, while many are willing to allow use for tracing and medical care, there’s significant support for increased protection and legislation. Key data concerns are potential theft of Social Security numbers, credit card information, and passwords. More than half don’t trust a company ethics to collect, use or sell consumer data.

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Marketers Struggle for Personalization Success: RedPoint Global Survey

September 27, 2021

This Harris Poll study for Redpoint Global offers a sobering view of customer experience reality.  They found that marketers are twice as likely as consumers to think brands deliver an excellent experience (51% vs 26%), while under half of the marketers who use advanced technologies including personalization, AI-driven recommendations, or multi-variate testing think they are having great success with them.  Fun fact: the average number of customer engagement systems is now 16, nearly double the figure in 2019.

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