Our European cousins didn’t pick up the Thanksgiving slack. Best they have is news that France has notified global tech companies that it will start to collect a 3% tax on their French revenues, citing failure of the European Union to agree on a unified approach. These talks have been going on for years, so don’t expect this to be the last word.
CyberMonday may be the hardest day of the year for call centers, so I guess I’ll cut some slack to the company that – wait, they don’t deserve it. WellCare transferred me between five agents and still couldn’t complete an address change. I canceled my account. It’s the sort of outcome that makes customer service tech company Kustomer worth roughly $1 billion to Facebook, which just bought them.
Showing some determination of our own, let’s find one more bit of product news. Digital media measurement platform DoubleVerify has launched VideoComplete, which provides brand protection across all video environments, including connected TV. Think of it as one more tile in the CTV mosaic we offered on Monday. Poetic, eh?
Salesforce has reversed course on its bid to acquire data management and integration platform Informatica a source has told Reuters. Informatica itself said that it is not in talks to be acquired. Salesforce stocks rose on this latest news while Informatica’s fell.