Fullstory Adds $103 Million for Digital Experience Analytics

Here’s a $103 million Series D for Fullstory, which captures and analyzes digital experiences to identify opportunities for improvement.  The  company says its recurring revenue is up 70% year on year and it now has more than 3,100 clients.  The round brings their total funding to $172 million.

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IT Teams Build Sloppy Automations: TeamDynamix Survey

August 17, 2022

IT teams spend lots of time on repetitive requests from business users, finds this TeamDynamix survey.  You might think the implication is IT should let users do more for themselves.  But the main time-wasters are things like password resets, employee on-boarding, and managing credentials, which can’t really be delegated.  And here’s the kicker: IT professionals automate those tasks by building sloppy, insecure, undocumented scripts, just like the non-professionals.   Fun fact: 53% of teams manage 100 or more applications.

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