GDPR Compliance is Good for Business: Cisco Study

Sometimes you need data to prove the value of doing the right thing. CDP Institute is here to help. Trying to attach a price to good privacy practices? Cisco found that fewer GDPR-complaint companies had a recent data breach than non-compliant companies. Less comforting: the breach rate at compliant firms was 74%.

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DiscoverOrg Buys ZoomInfo

February 5, 2019

Maybe it’s the cold weather. Maybe it’s the approach of Valentines Day. Whatever the reason, compatible firms are hooking up at an alarming rate. First, B2B data compiler DiscoverOrg announced it is buying fellow compiler ZoomInfo. The B2B data space is getting crowded as firms like Radius, DemandBase and LeadSpace compete with traditional providers. You may also recall that Dun & Bradstreet was sold to private investors last August.

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Consumers Will Tell You Which Half of Your Ads Are Wasted: ViralGains, MAGNA and IPG Media Lab

February 1, 2019

Advanced tech does have its uses, of course. Asking people about their interests lets marketers avoid wasted spend on future ads – potentially reducing campaign costs by half, according to tests conducted by digital video ad platform ViralGains, MAGNA and IPG Media Lab. In the test, consumers who viewed an ad were then asked if they were interested in the ad content, and then later served different ads based on their answer. The researchers estimate it is possible avoid 59% of media costs with such programs.

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Salesforce Buys for Automated Customer Service

September 22, 2023

Salesforce is buying, which builds low-code, AI-powered e-commerce customer service agents.  You might have thought Salesforce could already do that, but presumably Airkit does it better.  It doesn’t hurt that the company founders sold a previous business to Salesforce, the company was partly funded by Salesforce Ventures, and the product is already listed on AppExchange.  Price was not announced.

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