News

Genesys Buys Pointillist for Journey Orchestration and Exceed.ai for Conversations

Slow cooking is a thing, right, so how about some slow news?  It only took one month for us to hear that journey orchestration vendor Pointillist had been acquired by contact center provider Genesys, as part of its project to be more than a contact center provider.  Genesys also bought conversational AI platform Exceed.ai for the same reason.