The European Union’s Digital Markets Act is having the intended effect of increasing competition.  Setapp, which runs a subscription platform for Mac users, has announced plans for an alternative mobile app store for iOS.  Available only to EU users, it will enable Apple customers to buy apps without using Apple’s own app store and payment system.  

Conversation platform Sendbird has partnered with LiveRamp to help Sendbird clients make better use of their first-party data.  The deal apply LiveRamp’s identity framework to Sendbird clients’ internal data sources, so information from different systems can be combined to create a more complete customer view.  No external data is involved.

Here’s a new buzzword for your Bingo card: “agentic AI”, which describes systems that act by themselves rather than in response to a prompt.  Salesforce was all over the concept last week, announcing its Agentforce collection.  According to the company, it replaces the “now-outdated copilots and chatbots” with agents “operating autonomously, retrieving the right data on demand, building action plans for any task, and executing these plans without requiring human intervention.”