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Gupshup.io introduces Filli Cafe, UAE’s beloved cafe chain to WhatsApp to elevate customer experience

Gupshup.io, the leading global Conversational Engagement Platform has announced its collaboration with FiLLi Cafe, the renowned cafe chain in the UAE, to bring an unparalleled customer experience for its users on WhatsApp. FiLLi Cafe, celebrated for its iconic FiLLi Zafran tea and delectable offerings, will now be accessible through a dedicated WhatsApp bot, allowing tea aficionados across the UAE to explore the enticing menu, discover exclusive offers, and connect with the brand effortlessly.

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Mphasis, the India-based IT solution provider acquires Salesforce service partner Silverline for over US$132M

October 19, 2023

Mphasis, the India-based information technology (IT) solutions provider has acquired Silverline, a New York-based digital transformation consultancy and Salesforce service partner, for $132.5 million. Silverline will give Mphasis expertise in Salesforce and industries that include financial services, retail, healthcare, life sciences and media and entertainment.

CDPI Emerging Markets
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VTEX, MoEngage partner to drive innovation in Indian market

October 19, 2023

VTEX, the global enterprise digital commerce platform, has announced its strategic partnership with MoEngage, an insights-driven customer engagement platform. By uniting the robust capabilities of VTEX’s comprehensive platform with MoEngage, this collaboration aims to empower B2C businesses to better understand their customers and provide exceptional customer experiences throughout their journey.

CDPI Emerging Markets