Half of Marketers Say Their CRM Can’t Meet Their Needs

I have a bunch of acquisition stories today that I doubt you’ll find very interesting, Dear Reader.  So I’ll start instead with this survey from SugarCRM, which found that 55% of marketers say their current CRM can’t be customized to meet their needs.  Even more (75%) say they need a consolidated view of customer information and 81% think customers leave due to a lack of communication and relevant, personalized messaging.