News

Half of Segment CDP Users Are Outside of Engineering

Segment has just issued another report on what its customers are up to. Most common uses are collecting Web and mobile analytics (28%), measuring Web site conversions (17%), and integrating new analytical and marketing tools without engineering support (11%). Real-time personalized email and notifications clock in at 10%. Most intriguing, given that Segment concentrates on assembling customer data, is nearly one-quarter (24%) of Segment users are in marketing, sales, analytics, and product teams. The largest group is still engineering at 49%.