HCLSoftware Adds Agentic Marketing to Unica
HCLSoftware has “reimagined” its 26-year-old Unica marketing automation platform as a tool for shifting from an “attention economy” based on “clicks and eyeballs” to an “intelligence economy” based on “insight, engagement, and experience.” If that seems a bit abstract, you might rather learn that key features of what’s now Unica+ include autonomous AI agents for segmentation, content creation, and campaign measurement; a workbench for custom AI models; real time personalization; intent identification; and a unified customer profile.