How Twilio transforms customer engagement for businesses In Australia
The series of lockdowns that ensued has disrupted business operations, putting tremendous pressure on such vital services as customer engagement.
The series of lockdowns that ensued has disrupted business operations, putting tremendous pressure on such vital services as customer engagement.
For National Coding Week in Australia, Elsa Gonzalez, Senior Solution Architect at Cheetah Digital discusses why it’s important for organisations to shift their mindset from ‘tech being a predominantly male industry’ to it being about ‘people who enjoy solving problems’.
Beyond the campaigns and virtue signalling, there is an opportunity in corporate Australia to create more diverse and inclusive customer experiences, but it must start in the boardroom.
Openprise, the revops-focused CDP, has announced a new AI Factory. Part of the Openprise RevOps Data Automation (RDA) Cloud, the Factory will allow marketing, sales and revenue teams to create AI-powered data management and automation tools without an assist from IT. The Factory also has built-in security and compliance components.