How Zendesk is gearing up for growth in APAC
Zendesk has its eye on Japan and the enterprise segment while building up its partner ecosystem to grow its business in the Asia-Pacific region.
Zendesk has its eye on Japan and the enterprise segment while building up its partner ecosystem to grow its business in the Asia-Pacific region.
ASX-listed comparison site details plans to capitalise on the Open Energy initiative driven by the CDR legislation.
Southeast Asia’s digital retail share grew 85% year-on-year, outpacing China (5%), Brazil (14%) and India (10%), according to the annual SYNC Southeast Asia report by Facebook and global consultancy Bain & Company. Over the next five years, Southeast Asia’s eCommerce sales is projected to keep pace with these countries, growing at 14% per year.
Twilio has announced two innovations within Twilio Flex, its digital engagement platform. The first, Unified Profiles, will be powered by Segment and allow businesses to collect and activate real-time consented data. This is the first of three launches set for 2024 that will embed Segment in Twilio Communication products. The second innovation is Agent Copilot which will allow users to deploy AI across this data to boost productivity.