India-based Raises $78.15M to Deliver Total Customer Experience Automation, the leading customer experience automation platform, announced that it has raised $78.15 million in Series C, led by WestBridge Capital along with Sapphire Ventures, and Salesforce Ventures. Lightspeed Venture Partners again participated in this round, which brings total funding raised so far to $102.15 million. will strengthen its dominant leadership in 50+ countries including India, Southeast Asia, and the Middle East.