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Industry Program Lets Advertisers Offset Hate Speech on Social Media

In another burst of social responsibility, ad industry groups have launched a new program to stop the spread of hate on social media. The program, #EngageResponsibly, includes technology for consumers to report hate speech and a database to track hate groups across platforms. Intriguingly, it also lets advertisers calculate the amount of hate speech they are unintentionally supporting and make offsetting contributions to anti-hate groups.

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Neustar Launches Second-Party Data Marketplace

October 23, 2020

Second party data is shared by the company that collected it, while third party data is shared by aggregators who get it from the companies that collected it. Neustar’s new “Second Party Data Marketplace” blurs the distinction by offering consumer profiles from Neustar, ad exposures from iSpot.tv, mobile shopping data from Scanbuy, and geo-location data from Foursquare. It’s all connected with Neustar’s own identity graph.

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Pandemic Has Increased Demand for Data Integration Technology: Precisely Report

October 21, 2020

That’s it for product news. We do have a study from data integrity vendor Precisely, which found that 66% of customer experience leaders believe building a 360-degree customer view will be essential in the post-COVID-19 world and 60% have become more interested in data integration technologies because of the pandemic. Less surprising: 86% have changed the CX strategy, 79% see more digital interactions, and 50% says customer now expect more seamless, integrated digital experiences.

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CDP mParticle Sold to Rokt for $300 Million

January 17, 2025

CDP mParticle is being acquired by ecommerce platform Rokt for a price of $300 million.  It’s the third acquisition of a leading independent CDP in a little over one month, following Uniphore’s purchase of ActionIQ and Contentstack’s purchase of Lytics. All three buyers offer some type of customer-facing technology; apparently they’ve decided that adding real-time profiles from CDP will give them a competitive edge.  (See this blog post for more analysis.)

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