News

InMoment Buys MaritzCX for Customer Experience Services

Customer experience management is another continuing saga. Today’s installment finds loyalty services firm Maritz selling its MaritzCX software business to InMoment, which was itself acquired last May by private equity firm Madison Dearborn Partners. Maritz seems to be in a house cleaning mood: they sold their Mystery Shopping business to Ipsos in February. https://www.ipsos.com/en-us/news-polls/ipsos-acquires-maritzs-mystery-shopping-business