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Instagram Lets Users Pay via Chat

Social media companies are droolingly eager to become ecommerce platforms.  Meta-owned Instagram just removed one more bit of friction by making it possible to purchase through its chat function.  Payments go through the company’s Meta Pay service, which captures so much delicious data and will eventually let Meta charge a commission.

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Consumers Would Rather Buy on Brand Sites than Social: SimplicityDX

July 20, 2022

Reality check: social commerce is more appealing to companies than users.  SimplicityDX reports that 48% of consumers consider social media a great place to learn about products, but 71% prefer to make their purchases directly on a brand site.  One big reason is 53% don’t trust social networks with their personal data.  Buying on social also raises concerns about accurate in-stock information, customer service, and returns.

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Meta Releases Lying, Offensive AI and Pretends to Be Surprised

November 23, 2022

Like trouble, bad behavior by Meta shows up whether you look for it or not.  The latest is an open-source language model that was supposed to provide reliable search results because it was trained on academic papers.  Alas, it was quickly withdrawn after reviewers found that it returned results that were grammatical and plausible but also incorrect, not to mention filled with “antisemitism, homophobia, and misogyny.”  How can this be a surprise?

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