IRI and Alphonso Relate TV Ad Views to In-Store Sales

And more analytics: TV ad data from Alphonso has been integrated with IRI Lift, which measures the impact of media programs on retail sales. Alphonso has two data sets: one tracks exactly when and where TV ads are shown and the other tracks ads viewed on 40 million smart TVs and similar devices. All with thorough privacy protection, of course.

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TinyClues Raises $18 Million for AI-Powered Product Selection

February 22, 2018

Artificial intelligence has become so common that it barely registers as a product differentiator. That must be frustrating to AI pioneers. If the folks at TinyClues are feeling that pain, they’ve eased it a bit with a $18 million Series B investment in their system, which uses retailers’ first party data to choose the best product for each individual in email, mobile push, direct mail, and Facebook campaigns. The company says its clients have increased campaign revenue by an average of 49%.

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Outbrain Launches Sphere Publisher Network to Share Premium Content

February 20, 2018

The opposite of people-based marketing is content marketing, which markets to anyone interested in a particular topic even if you don’t know their identity. If privacy regulations and other changes make identification harder, you can expect content marketing to grow. That’s presumably the logic behind Sphere, Outbrain’s new, invitation-only network of publishers who will offer their content to each other’s audiences. It’s also positioned as a way for marketers to escape the walled gardens.

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Salesforce Buys for Automated Customer Service

September 22, 2023

Salesforce is buying, which builds low-code, AI-powered e-commerce customer service agents.  You might have thought Salesforce could already do that, but presumably Airkit does it better.  It doesn’t hurt that the company founders sold a previous business to Salesforce, the company was partly funded by Salesforce Ventures, and the product is already listed on AppExchange.  Price was not announced.

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