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IT Departments Rarely Prioritize Marketing Needs: Airship Survey

The build vs buy argument rages on in CDP circles, with the build case being pressed by IT departments and supported by vendors selling tools such as data pipeline software.  This Airship survey offers a helpful reminder that IT departments rarely prioritize marketing needs over more visible projects such as new features and bug fixes.  In fact, just 13% say all their enhancement requests are ultimately fulfilled. This would support a case for no-code systems that marketers can update for themselves, although the survey finds nearly all marketers depend on IT instead.