I wouldn’t usually mention that omnichannel messaging tool Iterable has integrated with direct mail production platform Inkit. But it fits today’s topic and there’s not much else to report. So I just did.
Let’s give you some product news today, Dear Reader, because we know you like it. Salesforce has announced versions of its Sales and Service cloud products tailored for small business. Price is $25 per user per month, which is the same as their previous lowest tier. It’s not clear what’s different.
Nordstrom is beefing up its tech staff, but what if tech were so easy that workers could just build their own systems? Australia-based Kradle just launched a system that lets small and mid-size business workers do exactly that, at least to the extent of creating automated process flows. Companies that tried this in the past have discovered that ease of use isn’t enough: workers need a lot of help figuring out what to do with these superpowers.
GrowthLoop will use TransUnion identity data to improve U.S. consumer match rates on client files sent to advertising media such as Facebook and Google Ads. The data should also help clients to find matches among records within their files, building more accurate customer profiles. GrowthLoop calls itself a “composable CDP”, meaning it works with data assembled in external data warehouses.