Today’s newsletter could have covered sales enablement tools (boring but real) or automated creative (fun but speculative). No contest at all. Let’s start with Jivox, which assembles oodles of data on individual behaviors, context, and campaign performance; applies in-memory big-data machine-learning magic; and instantly pops out zillions of personalized messages. Hope I’m not too getting too technical here. What’s important is the messages are tailored to the moment as well as the person, so this is about managing a customer journey. Jivox has just extended its system to provide ad content recommendations, which demands especially quick response.