Just 14% of B2B Tech Buyers Use Analyst Reports: TrustRadius
Gartner’s 2025 Magic Quadrant for CDPs was released a few weeks ago to the usual chorus of criticism. We’ll only note that TrustRadius has found that just 14% of B2B tech buyers consult analyst reports, down from 35% just three years ago. Most-used information sources per TrustRadius are prior experience (52%), product demonstrations (48%), user reviews (47%), vendor websites (45%) and free trials (36%), while 72% said they saw results from a Google Search AI Overview and 22% said they trust AI results always or very often, up from 9% in last year’s report.