Kaleyra to provide SMS services for Amazon Pay India

Kaleyra, Inc., a rapidly growing omnichannel business communications platform, announced that it will be providing SMS services for Amazon Pay India as a preferred SMS provider. Kaleyra’s robust API solution, which is already integrated into the Amazon Pay platform, will trigger messages for highly critical One-Time Passwords (OTP) and confirm payment details for vendors and end users.

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Mindtree launches “Construction 360” an integrated cloud-based salesforce solution

October 6, 2022

Mindtree Limited, launched Construction 360, a comprehensive, integrated cloud-based Salesforce solution designed to help construction organisations optimise operations and enhance productivity. Construction 360, unveiled at Dreamforce 2022, integrates Mindtree’s substantial domain experience, cloud capabilities, and NxT product suite with Salesforce’s superior Sales Cloud, Service Cloud, and other technologies.

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Salesforce Buys for Automated Customer Service

September 22, 2023

Salesforce is buying, which builds low-code, AI-powered e-commerce customer service agents.  You might have thought Salesforce could already do that, but presumably Airkit does it better.  It doesn’t hurt that the company founders sold a previous business to Salesforce, the company was partly funded by Salesforce Ventures, and the product is already listed on AppExchange.  Price was not announced.

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