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Lily AI Raises $25 Million Series B for Image-Based Product Classification

Lily AI, which generates product classifications directly from images, has just raised a $25 million Series B.  Lily AI says it measures over 15,000 attributes rather than placing products within standard taxonomies.  Automated classification removes a major obstacle to on-site search, product discovery, recommendations, and demand forecasting.

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Tech Buyers Look for Industry Experience and Post-Sales Support: Epicor Survey

August 25, 2022

Unless you happen to sell point of sales systems, this Epicor survey of POS buyers may not seem relevant. But the results are probably similar for other tech products.  Key findings: 73% of buyers consider replacing a system within three years of buying it; 93% prefer a system tailored to their industry; 92% want sales teams that understand their industry; sellers don’t provide enough support during deployment; and data migration is the biggest deployment challenge.

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Customer Data Platform Industry Adds New Vendors: CDP Institute Report

July 12, 2024

Software vendors continued to add Customer Data Platform (CDP) capabilities to existing systems in the first half of 2024, according to the CDP Institute’s latest Industry Update report.  Nearly all of the dozen companies appearing in the report for the first time started as marketing or messaging applications and added CDP capabilities after they were built.  These firms accounted for most of the industry growth during the report period.

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