How successful have anti-LGBTQ forces been in their campaign to promote bigotry? Well, five of the six major social platforms have been awarded an F grade for dealing with hate and harassment in GLAAD’s 2024 Social Media Safety Index and TikTok scored a D+.
Instagram is testing an initiative that forces users to watch “ad break” ads before they can continue scrolling through content. Like YouTube’s war on ad blockers, it’s a reminder that social media companies are increasingly serious about ensuring you watch their advertising.
Ok, we’ll admit that a vendor choosing not to add AI enhancements to their system would probably be more newsworthy than a vendor announcing AI enhancements. But if you’re keeping score at home, we’ll note that SAP has a new CX AI toolkit that will answer questions from shoppers and make recommendations on SAP Commerce Cloud-powered websites. Sales Cloud users gain AI-powered predictive forecasting on deals closing and AI-generated summaries about sales prospects.
Google lashed out at the Department of Justice’s threat to break up the company, calling the proposals “radical.” Among other things, Google says the proposals would threaten users’ privacy, stifle innovation and break Android and Chrome. Given the appeals process, it will likely be years before we know whether Google will stay in one piece.