Malaysian-founded used-car online marketplace, Carsome Group, will reportedly be cutting hundreds of jobs as it seeks profitability in time for a possible public listing. The company will be cutting jobs across its markets in Singapore, Malaysia, Indonesia, and Thailand, with the latter two being most affected.
Our friends in IT are also eagerly exploring AI integration, with 35% even ranking it ahead of perennial obsessions security (31%) and cost (29%) for the past twelve months. The gap grows even larger for 2024 (AI integration 35%, IT cost 28% and security 28%). Meanwhile, 88% are moving towards platforms and away from point tools, perhaps as a way to rein in costs (although just 23% think they’re overspending on SaaS applications).
China-based food delivery giant Meituan is said to be exploring a potential acquisition of Delivery Hero SE’s business in Southeast Asia as the company looks to diversify beyond its domestic market, Bloomberg reported on Friday, quoting people familiar with the matter. Meituan has held talks with Delivery Hero about buying Southeast Asian operations that run under the Foodpanda brand, the people said, according to the report.
CX management platform Sprinklr is introducing “digital twins.” Not your average chatbot, a Sprinklr digital twin is more like an AI-powered employee, able to plan actions, create workflows and make decisions, but at speed and at scale. They are said to be more easily trained than chatbots and can operate within brand policies and guardrails.