Marketing Departments Are Most Independent from IT: IDG Report

For better or worse, marketing has never been IT leaders’ main concern.  This IDG reports gives typical results, showing CIOs are most focused on security, IT operations, and aligning with business goals.   Marketers probably like it that way: the survey found that more marketing departments (34%) control their own IT spend than any other department.

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Marketing Is Far From Most Common AI Application: Rackspace Study

February 12, 2021

Marketing isn’t the only department using AI.  In fact, personalized journeys are the sixth most common use of AI, well behind analytics, optimization and innovation, according to this Rackspace survey of (mostly) IT people.  Automated marketing campaigns ranks even further down the list.  The report finds 82% of companies are still exploring or struggling with AI and most barriers are related to data quality.

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Ecommerce Marketers Plan More Personalization This Year: Searchspring Survey

February 11, 2021

Website personalization isn’t hurt much by the loss of third-party cookies, since it depends mostly on data collected directly within the Website itself. So don’t be surprised that site search and merchandising vendor Searchspring found 61% of its customers plan to invest in personalization this year. Also don’t be surprised that Searchspring just added a personalized recommendation module.

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Independent Grocer Is First to Deploy Amazon Just Walk Out Technology

December 7, 2022

Here’s a retail story that doesn’t involve a media network – but don’t worry, it does feature Amazon, AI, and Kansas City.  Independent retailer Community Groceries will be the first non-Amazon company to deploy the Amazon One entry gate and Amazon’s Just Walk Out checkout technology.  Amazon One grants entry after reading your palm or credit card, while Just Walk Out tracks what customers put in their cart and charges for it.  O brave new world.

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