Merkle advances its stake in customer experience management by partnering with data platform Celebrus to launch CXM Signals. The solution will use Celebrus’ data capture methodology to develop improved, first-party data-based customer profiles and therefore audience segments. The aim is to promote better experience management to support existing relationships and boost loyalty.
Customer intelligence platform Acxiom will collaborate with ActionIQ to deliver enhanced customer insights. ActionIQ’s CDP will integrate with Acxiom’s demographic, household, behavioral and preference data and with Acxiom’s RealID identity resolution solution. Acxiom experts will work with clients to customize and streamline ActionIQ.
In-game advertising continues to grow. Roblox has made its self-serve Ad Manager available to all customers. Ads can be sorted by genre targeting, brand suitability and audience estimator. This comes days after Walmart’s announcement that it will allow users to browse and purchase physical goods within Roblox’s virtual spaces.
Email and mobile personalization platform Movable Ink has announced a new integration between its Da Vinci content personalization solution and Adobe Journey Optimizer. Joint customers will be able to develop content assets aimed at each individual email recipient and bring them into Adobe Journey Optimizer for deployment. This builds on an existing integration between Movable Ink Da Vinci and Adobe Campaign.