Meta Spins Out Kustomer CRM at $250 Million Valuation After Paying $1 Billion

It’s barely one year since Meta closed its $1 billion acquisition of the Kustomer CRM platform, which had been delayed since 2020 due to regulatory reviews.  But Meta’s fortunes have changed since then and, like a family that bought a boat they couldn’t afford, they’ve now sold it back to the original owners for a fraction of what they paid.  They did keep a minority stake.