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Microsoft and AWS to increase data center presence in Telangana

Both Microsoft and AWS are to increase investment and data center portfolios in the Telangana region of India. The two cloud companies already have existing facilities and cloud regions in development and/or operation in the region, centered in Hyderabad, and are to significantly increase their investments there.

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Retailers to achieve personalized customer experiences and increased loyalty with TCS’ new martech software

January 26, 2023

TCS Customer Intelligence & Insights (CI&I) for Retail 3.0 has been introduced by Tata Consultancy Services (TCS) to assist retailers in deepening relationships with consumers through hyper-personalized engagement at every step of the customer journey. At key physical and digital touchpoints, the software generates insights, predictions, and recommended actions, resulting in higher returns on marketing investments, higher customer satisfaction, and increased customer lifetime value.

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Twilio Announces Unified Profiles Powered by Segment

March 28, 2024

Twilio has announced two innovations within Twilio Flex, its digital engagement platform. The first, Unified Profiles, will be powered by Segment and allow businesses to collect and activate real-time consented data. This is the first of three launches set for 2024 that will embed Segment in Twilio Communication products. The second innovation is Agent Copilot which will allow users to deploy AI across this data to boost productivity.

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