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Microsoft Announces New Generative AI Capabilities for Marketers and Retailers

Microsoft is introducing new copilot features to Dynamics 365 Customer Insights to help marketers build end-to-end projects and campaigns by using natural language prompts or uploading creative briefs. Copilot will respond with a project board and recommended content. Also, with NRF looming, a copilot template will help retail marketers to build personalized shopping experiences.