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Microsoft Teams with Amdocs for Telco Customer Engagement Platform

Cracking the telco market has been tough for CDP vendors due to high volumes, special needs, a preference for on-premises solutions, and deeply entrenched competitors. Rather than go it alone, Microsoft is teaming with telco specialist Amdocs to integrate Microsoft Dynamics 365, Power Platform, and Cloud products with Amdocs’ Commerce and Care suite. The Microsoft CDP is in there somewhere.

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Adtech Acquisitions: Simpli.fi Buys Bidtellect and MonetizeMore Buys Advanced Ads

March 3, 2023

The adtech space is suffering from increasing privacy restraints, declining ad sales, and new competitors such as Connected TV and Retail Media Networks. One result is consolidation. Today we have two deals to report: ad automation platform Simpli.fi is buying contextual and native ad specialist Bidtellect; and, ad monetization vendor MonetizeMore is buying Advanced Ads,  which builds ad management tools for WordPress sites.

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Salesforce Launches Industry-Specific AI Capabilities

September 10, 2024

Salesforce’s Dreamforce mega-conference is next week and the company’s publicity elves are already working overtime.  In the first of what are sure to be daily announcements this week, the company announced 100+ industry-specific prompts, data models, and AI capabilities across its fifteen industry clouds.  It also launched an AI Use Case Library to house its industry-specific AI offerings.

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