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Microsoft Unbundles Teams from Office for European Customers

Feisty regulators are also on Microsoft’s case.  Responding to EU criticisms, they are now unbundling the Teams collaboration platform from Office 365.  The change only applies in Europe, since US regulators continue to be much more lax.

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Google Adds Content Links to Generative Search Results

September 5, 2023

One of web publishers’ worst nightmares is that generative AI will answer search questions without sending users to their websites.  With global anti-trust authorities already watching it closely, Google has been very cautious in how it handles this.  Their latest approach in their experimental generative search engine is to embed clickable links to source materials within the answers.  Seems like a move in the right direction.

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U.S. Workers Split on Whether Automation Will Help or Hurt Their Career: American Staffing Association

September 5, 2023

The American Staffing Association reports that workers are increasingly worried about how automation and AI will affect their employment.  Most notably: 47% think automation could easily replace their job, up from 27% in a 2017 survey.  But they’re evenly split on how automation will affect their career: 27% say it will help and 26% say it will be disruptive.

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Salesforce Offers AI Agents to Replace “Outdated” Copilots and Chatbots

September 16, 2024

Here’s a new buzzword for your Bingo card: “agentic AI”, which describes systems that act by themselves rather than in response to a prompt.  Salesforce was all over the concept last week, announcing its Agentforce collection.  According to the company, it replaces the “now-outdated copilots and chatbots” with agents “operating autonomously, retrieving the right data on demand, building action plans for any task, and executing these plans without requiring human intervention.”

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