Most Consumers Accept Cookies, Reject App Tracking: Braze Survey
Hello personalization lovers, wherever you are: time for your periodic reminder that affordability and quality are the most important loyalty drivers (each cited by 33% of consumers) while relevant or personalized offers rank dead last (1%). Still, 40% in this Braze survey say a personalized experience is important. Other mixed messages: just 16% are confident that brands use their personal data responsibly but 55% usually accept cookies while 71% deny tracking permission to apps. ‘Tis a puzzlement.